Suggestions or claims
Hello: your contributions are very important for us, because they contribute to improve our management and provide you with better service.
We put at your disposal the following channels for attention of suggestions or claims.
- Agencies and stores kolbi to level national
- Service 800- USUARIO
- Center of service to the customer 119
- Email: TELEGEST@ice.go.cr
If in this time, want to send us a suggestion or submit a claim, please fill form attached and an Executive will be attending your request.