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	TDMA Technology (800 MHZ)
	Countries	Rates		Requirements	Consults
	GSM Technology (1800 MHZ)
	Countries	Handset List	Rates	Requirements	Consults

TDMA Technology (800 MHZ)

Countries

Negotiations are being carried out to implement this service. Results are expected in the short term. Countries with the service already impleted are:

Roaming TDMA
Country		Operator	Band
Anguilla		Cable & Wireless West Indies	B
Antigua		Cable & Wireless	A
Barbados		Cable & Wireless	B
Colombia		Telefónica Móviles Colombia	B
Dominica		Cable & Wireless West Indies	A
El Salvador		Telemóvil	A
Granada		Cable & Wireless West Indies	A
Honduras		Celtel	A
Islas Caimanes		Cable & Wireless West Indies	B
Jamaica		Cable & Wireless West Indies	B
México		Telcel	B
Monseratt		Cable & Wireless West Indies	A
Nicaragua		Telefónica Móviles Nicaragua	A
Panamá		Telefónica Móviles Panamá	A
Perú		Telefónica Móviles Perú	B
St. Lucia		Cable & Wireless West Indies	A
St. Kitts & Nevis		Cable & Wireless West Indies	A
St. Vincent		Cable & Wireless West Indies	A
Turks & Caicos		Cable & Wireless West Indies	A

Consult the user telephone manual to realize the necessary band change according to the visited country.

When you switch on the mobile telephone in the visited country, you should dial * (asterisk) + (560 or 746) + PIN number + SEND ( YES or TALK in some models) for activating your Roaming service (is important that you remember your PIN and not divulge it, because it is the key that will permit you use the service). You have to realize this procedure each time you switch on your telephone. If you have not used it for more than two hours, you should do this procedure before a call.

To execute a local call in the country that you are visiting dial the local number.

For international call you have to dial the international dialing code + country code + area code (if apply) + telephone number (remember, while you are in abroad, even when you use your proper mobile telephone, for calling to Costa Rica you have to make an international call).

The service, quality and availability, including the ability to make, receive and maintain calls could change because of problems, limitations or Ned traffic, signal power or other operator conditions in the country that you visit.

Rates

The rates applied to International Roaming service vary between countries. At the time of requesting the service, ICE will inform the client about its current rates according to destination.

The general terms for billing roaming to ICE customers are as follows:

Call Type	Charges
The customer from ICE dials a call from his/her mobile phone while doing roaming overseas	Minute of use of the visited mobile network
	Applicable long distance charges per minute (charges set by the visited mobile network)
	Applicable interconection charges (charged by some visited mobile networks)
The customer from ICE receives a call in his/her mobile phone while doing roaming overseas	Applicable long distance charges per minute (charges set by ICE)
	Minute of use of the visited mobile network (charged by some visited mobile networks)

The total cost per minute of roaming calls may vary from US$1,20 and US1,50 before taxes from Costa Rica and the country visited by the customer from ICE.

The customers of ICE (landline phone, mobile and public) that communicate with mobiles that are doing Roaming in the abroad, they should not pay additional amount, your calls will charge with the established rate for the national mobile communication.

The cost of the calls fluctuates in the middle between $1, 20 and $2, 50, plus tax on sale of the visited net and from Costa Rica, as well as other charges according to the operator that you are employing.

Requirements:

Requisits for the use of the service:

	Be an ICE Celular subscriber.
	Be up to date with payments.
	Ask for the service at least 24 hours prior to departure from Costa Rica.
	Make a refundable security deposit of US$150 as a minimum for ICE, payable in Costa Rican colones at the current daily rate. Once roaming calls are worth over the security deposit the customer may deposit a refundable supplement in order to keep roaming service active while doing roaming overseas.
	Make sure that the mobile terminal to be used by the customer from ICE can access the frequency band and technology used by the destination network since a number of GSM networks use frequency bands different from that used by ICE.
	Provide an address to receive information (e-mail, P.O. Box, etc.). It is also recommended that the customer form ICE leave a contact in Costa Rica (name and phone number) so that ICE may reach that contact person in case of assistance or any other event concerning the ICE customer doing roaming overseas.
Roaming International service can be activated in any ICE agency country wide.

Consults

If the customer from ICE needs information while doing roaming overseas he/she may contact customer care at ICE by dialing +506 1930193 everyday 24 hours, or send an e-mail to icecelular@ice.go.cr

GSM Technology (1800 MHZ)

ICE is currently working on the necessary agreements to offer the International Roaming service to GSM clients. As a result of such agreements, the service has been scheduled for the second half of 2003.

Countries

Some of the participating countries are:

*For these countries you should use a GSM telephone with an 850 Mhz band.

** In the case of these operators, you must to rent a handset because they work in a different technology

For international call you should dial the international dialing code of the country + country code + area code (if apply) + telephone number (remember, while you are in abroad, even when you use your proper mobile telephone, for calling to Costa Rica you have to make an international call).

The service, quality and availability, including the ability to make, receive and maintain calls could change because of problems, limitations or Ned traffic, signal power or other operator conditions in the country that you visit.

Handsets List

ICE work's on 1800 MHz frequency band. If you' re going to a country with the same frequency band you don' t have to change your handset, but if you' re going to a country with other frequency band, is necessary a Dual-band handset, Tri-band handset or a Quad-Band handset.

Mobile phones suitable

Rates

The rates applied to International Roaming service vary between countries. At the time of requesting the service, ICE will inform the client about its current rates according to destination.

The general terms for billing roaming to ICE, customers are as follows:

Call Type	Charges
The customer from ICE dials a call from his/her mobile phone while doing roaming overseas	Minute of use of the visited mobile network
	Applicable long distance charges per minute (charges set by the visited mobile network)
	Applicable interconection charges (charged by some visited mobile networks)
The customer from ICE receives a call in his/her mobile phone while doing roaming overseas	Applicable long distance charges per minute (charges set by ICE)
	Minute of use of the visited mobile network (charged by some visited mobile networks)

The total cost per minute of roaming calls may vary from US$1,20 and US1,50 before taxes from Costa Rica and the country visited by the customer from ICE.

The customers of ICE (landline phone, mobile and public) that communicate with mobiles that are doing Roaming in the abroad, they should not pay additional amount, your calls will charge with the established rate for the national mobile communication.

The cost of the calls fluctuates in the middle between $1, 20 and $2, 50, plus tax on sale of the visited net and from Costa Rica, as well as other charges according to the operator that you are employing.

Requirements

Requisits for the use of the service:

	Be an ICE Celular subscriber.
	Be up to date with payments.
	Ask for the service at least 24 hours prior to departure from Costa Rica.
	Make a refundable security deposit of US$150 as a minimum for ICE, payable in Costa Rican colones at the current daily rate. Once roaming calls are worth over the security deposit the customer may deposit a refundable supplement in order to keep roaming service active while doing roaming overseas.
	Make sure that the mobile terminal to be used by the customer from ICE can access the frequency band and technology used by the destination network since a number of GSM networks use frequency bands different from that used by ICE.
	Provide an address to receive information (e-mail, P.O. Box, etc.). It is also recommended that the customer form ICE leave a contact in Costa Rica (name and phone number) so that ICE may reach that contact person in case of assistance or any other event concerning the ICE customer doing roaming overseas.
Roaming International service can be activated in any ICE agency country wide.

Consults

If the customer from ICE needs information while doing roaming overseas he/she may contact customer care at ICE by dialing +506 1930193 everyday 24 hours, or send an e-mail to icecelular@ice.go.cr

	Other related issues
	Roaming in (incoming)

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